Tufts Health Plan Contact Information. Point32Health is the parent organization of Tufts Health Plan and Harvard Pilgrim Health Care. If you are an Ancillary provider interested in contracting with Tufts Health Plan, please complete the Ancillary Provider Application and send it via email to AlliedContracting@tufts-health.comor fax to 617.673.0909. Philips Respironics issued a recall in June 2021 for certain CPAP, BiLevel PAP, and ventilator devices. Customer Relations: 1.800.701.9000 (TTY: 711) Contact us using the telephone number on your Tufts Health Plan Member ID Card. Please enter your Email Address so we can identify you. Monday - Thursday 8:00am to 7:00pm; Friday 8:00am to 5:00pm, Call:800.220.0181TTY:711 (Telecommunications Relay Services/TRS) 1-Sept.30). Monday - Thursday 8:00am to 7:00pm; Friday 8:00am to 5:00pm, Mental Health:800.208.9565 Up to $548/year to buy health and hygiene products 2. Get help accessing resources /report inaccuracies, Understand your benefits and medical bills, Get new a member ID card if you lose yours, Search for a drug on the Preferred Drug List. The plan offers members and employers an array of health management programs, which support evidence-based approaches to health and wellness. When it says "plan" or "our plan," it means Tufts Medicare Preferred HMO GIC.) Please Note:E-mail may not be encrypted and may be accessed and viewed by other Internet users without your knowledge while in transit to us. Provider Login. Tufts Health Plan is an HMO plan with a Medicare contract. . 2022 Tufts Associated Health Plans, Inc. All rights reserved. LOGIN. Seven days a week, from 8am to 8pm, Behavior Health/Substance Use Services:800.208.9565 Outpatient authorizations and mental health benefits inquiries for CareLinkSMmembers when Cigna is identified as primary administrator on member ID card The only MassHealth plan we accept for primary care is Tufts Health Together with Atrius Health. Brokers. Address Point32Health Ventures 1 Wellness Way Canton, MA 02021 For questions about Age 65 and over health coverage and enrollment, contact Via Benefits at 844-353-0772. Canton, MA 02021-0474, To fax completed enrollment forms:1-617-972-9475. We can see MassHealth patients for specialty care who have one of the following plans: Tufts Health Together with Boston Children's Hospital (no PCP referral required) Tufts Health Together with BIDCO (PCP referral required) Together, we're delivering ever-better health care experiences to everyone in our diverse communities. Provider Portal Account Login. Please contact our Customer Relations number at 1-855-852-1016 for additional information. Don't have an account yet? Our website is another great way to find the information you need. Starting Oct. 1, 2021, Tufts Health Freedom Plan (THFP) changes to UnitedHealthcare Freedom Plans. If you are ill or need immediate medical care, please contact your health care provider or, in an emergency, call 911 or go to the nearest medical facility. Regular updates will be posted in Network News. Contact Us Tufts Health Plan Medicare Preferred Health (7 days ago) If you are interested in becoming a member of a plan offered by Tufts Health Plan Medicare Preferred, call: 1-800-890-6600 (TTY: 711) If you are already a member, call our Phone: 617.436.3500or866.229.4766. Tufts Health Public Plans. Enroll in a Tufts Medicare Preferred plan online using our streamlined application process. Make a Payment. Our representatives are available Monday - Friday, 8:00 a.m. - 8:00 p.m. (from Oct 1 - March 31representatives are available 7 days a week, 8:00 a.m. - 8:00 p.m.). Canton, MA 02021-0494, Tufts Health Plan 711 for (800) 637-4751, select option 1 Email the Broker Employer Service Team. Mailing Address Please send correspondence to the following address: Tufts University Health Sciences Bursar's Office 136 Harrison Avenue Boston, MA 02111 Provided by Finance Support via Tufts Support Services (TSS) Call 617-627-7000 Email Remember My Email ? Representatives are available Monday - Friday, 8:00 a.m. - 8:00 p.m. (from Oct 1 - March 31 . Register here. Hours Monday-Friday, 8 a.m. - 5 p.m. Tufts Health Plan Medicare Preferred is headquartered in Canton, MA, where we maintain a staff of over 50 Tufts Health Plan Medicare Preferred Member Services and Sales Representatives. For questions about specific claims or claims payment. Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. LOGIN. The Fraud Hotline helps to answer questions, concerns, or complaints about possible health care fraud. Password Forgot? Get rewarded just for taking care of your health, with gift cards and special discounts. You can reach our member services team at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m., excluding holidays. Username Forgot? Servicing inquiries for CareLink Shared Administration Iron Workers Union (617) 972-9400 Company Tufts Health Plan Bill Freeman Current Workplace Tufts Health Plan Location 1 Wellness Way, Canton, Massachusetts, 02021, United States Industry Insurance Description People Similar to Bill Freeman Top 3 Recommended Profiles Email Address: This is the email address you used to sign up for your secure account. Box 474 Main phone number: 617.972.9400. For Ancillary Behavioral Health providers, please submit these same application via email toAHCBehavioralHealth@tufts-health.comor to the fax number mentioned above. Attn: Member Services contact the Tufts Health Plan EDI Operations Department at 888.880. . For questions about Under the age of 65 retiree health coverage and enrollment EBPA at 888-232-3203. For network contracting and performance management inquiries (regardless of state), call 888.257.1985, and then select the option for Provider followed by option 3 to speak to a Provider Services representative. Contact us using the telephone number on your Tufts Health Plan Member ID Card. Monday - Thursday 8:00am to 7:00pm; Friday 8:00am to 5:00pm, E-mail:Tufts Health RITogether Member Services Department, Call:866.738.4116(TTY 711) Register Here. Hours: MondayFriday, 8 a.m.6 p.m. (unless otherwise noted), Servicing inquiries for Tufts Medicare Preferred HMO and Tufts Health Plan Senior Care Options (SCO), Phone: 800.279.9022 If you still have questions, contact the insurance coordinator via email at studenthealthinsurance@tufts.edu. You can find the guarantor name and account number on your statement. Starting on January 2022 Tufts was billing $129 a month for Member Premium. When you or your dependents 18+ need . Click Pay Now for the account on which you want to make a payment. Please call our confidential Compliance and FWA hotline at 877-824-7123. After hours and on holidays, please leave a message and a representative will return your call the next business day. Tufts Medicine is a health system in Massachusetts focused on supporting clinicians and helping them focus on what . Monday through Friday from 8:30am-4:30pm. Tufts Health Direct gives you lots of ways to stay healthy. Tufts Health Plan offers a wide range of electronic solutions, including member eligibility status, benefit information, claim submission, and clinical information. please contact Tufts Health Plan Senior Care Options Member Services at 1-855-670-5934 (TTY:711). Password: Forgot Password? FREE dental, including coverage for crowns, implants, and more 4. If you have any questions regarding your billing statement, financial policies or price transparency, please contact the Patient Billing Call Center. Register Here. Our member portal is an easy, convenient way to find the information you need, 24/7! Brokers. Box 494 Answer a few short questions to narrow down your plan options. 2022Tufts Associated Health Plans, Inc. All Rights Reserved, Translation Services: | | franais | | | Kreyl Ayisyen | | italiano | | | | polski | portugus | | espaol | ting Vit | deutsch | | . Please contact your representative for more information. If you have questions regarding your bill, contact the Health Sciences Bursar's Office 617-636-6551. Medical management inquiries for all CareLinkSMmembers; claims and benefit inquiries for CareLink members when Cigna is the primary administrator Our team can help you: We have bilingual staff available and can provide translation if your first language is not English. Compare Drug Coverage Find out how to access routine, urgent and emergency care. Medicare Advantage Plans. If you are interested in becoming a member of a plan offered by Tufts Health Plan Medicare Preferred, call:1-800-890-6600 (TTY: 711), If you are already a member, call our Member Services department:1-800-701-9000 (TTY: 711). Attn: Member Services Monday - Friday 8:00am to 5:00pm, Call:800.682.8059 For provider information and credentialing inquiries (regardless of state), please reach out to Provider Services. Servicing inquiries for Commercial products, Phone: 888.884.2404 Canton, MA 02021-1166, Tufts Health Plan Not a registered member yet? 2022Tufts Associated Health Plans, Inc. All Rights Reserved, Translation Services: | | franais | | | Kreyl Ayisyen | | italiano | | | | polski | portugus | | espaol | ting Vit | deutsch | | . For that reason, please do not submit confidential health care or personal information to us via e-mail. Health care professional contracts will begin transitioning to UnitedHealthcare and migration will complete on Jan. 1, 2022. Enrollment in Tufts Health Plandepends on contract renewal. For more than 20 years, we have been committed to providing a high standard of health care coverage and to improving the quality of care for every member. General benefit information. Monday - Thursday 8:30am to 5:00pm; Friday 10:00am to 5:00pm, Call:800.818.8589ex. 711 (Telecommunications Relay Services/TRS) P.O. Attn: Appeals & Grievances Tufts Health Plan today reported an adjusted net income of $28.9 million for the nine months ended September 30, 2020. You can choose to give your name or remain anonymous, and reporting any concerns . Monday - Thursday 8:00am to 7:00pm; Friday 8:00am to 5:00pm, Behavior Health/Substance Use Services:800.232.1164 Monday - Thursday 8:30am to 5:00pm; Friday 10:00am to 5:00pm. Massachusetts Phone: 888.257.1985 Hours: Monday-Friday, 8 a.m.-5 p.m. (unless otherwise noted) Rhode Island Phone: 844.301.4093 Contact Information. Benefit, authorization and policy inquires when Tufts Health Plan is identified as primary administrator on member ID card Hours: MondayFriday, 8 a.m.5 p.m. (unless otherwise noted), Rhode Island Make a payment for an outstanding account balance Search to see if your drugs are covered, and what tier they fall into. Register here. Physician name and phone number; Shipping address; A FastStart representative will call your doctor to get your prescription(s) set up for mail service. Don't have an account yet? Hours: MondayFriday, 8 a.m.5 p.m. (unless otherwise noted), Cigna Enroll now Enroll by phone Our representatives will be happy to take your application over the phone. Getting In Touch With Us Contact Us - Tufts Health Plan. 1 - Sept 30, representatives are available Monday - Friday, 8am - 8pm). With the help of Language Line, Tufts Health Plan speaks 200 languages, Point32Health is the parent organization of Tufts Health Plan and Harvard Pilgrim Health Care. Phone: 800.232.1164, DC35 Union Fund Office If you have any concerns or complaints about possible fraud, you can call the Tufts Health Plan Fraud Hotline 24 hours a day, 7 days a week at 1-877-824-7123. Provider Portal Account Login. Find articles on fitness, diet, nutrition, health news headlines, medicine, diseases . Admitting Department: 617-636-6000. Tufts Health Plan Medicare Preferred Members Customer Relations: 1.800.701.9000 (TTY: 711) Our representatives are available Monday - Friday, 8:00 a.m. - 8:00 p.m. (from Oct 1 - March 31 representatives are available 7 days a week, 8:00 a.m. - 8:00 p.m.). Together, we're delivering ever-better health care experiences to everyone in our diverse communities. Call us at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. We have bilingual staff available or can provide translation if your first language is not English. November 13, 2020. Student Billing & Payments. Tufts Health Plan is an HMO plan with a Medicare contract. Make a payment for an outstanding account balance Go to myTuftsMed.org > Billing > Billing Summary. Health (1 days ago) A complete list of phone numbers for Tufts Health Plan Providers. In April, after they were paid the $129 a letter from Tufts saying the Monthly member premium was $92.70 effective 01/01 . Monday - Friday 8:00am to 6:00pm, Call:866.352.9114TTY:711 (Telecommunications Relay Services/TRS) Call us at 877-322-2443, Monday through Friday, from 8:30 a.m. to 5 p.m. Email us at membership@tufts-health.com Headquarters1 Wellness WayCanton, MAWorcester, MAOne Mercantile StreetSuite 130Providence, RI75 Fountain StreetFirst Floor. discover Tufts Health Plan Telehealth Billing. Providers Consumers Sales Department Consumer (Individual & Family Plans): (800) 208-1221 Email the Sales Department. For any questions about benefits and services we provide, or to ask for a printed copy of your Member Handbook, please call our member services team at 888-257-1985 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m., excluding holidays. FREE vision coverage, with up to $300 eyewear allowance 3. Tufts Medical Center has provided a list of helpful phone numbers for patients and their families. Box 495 Canton, MA 02021-0495 Providers may submit claims electronically by means of a variety of external clearinghouse sources. Contact Information. What you need . Password Forgot? Our member services team has bilingual staff available and offers free translation services in over 200 languages. Tufts Medical Center Health Information Management Department, Box 999 800 Washington Street Boston, MA 02111 To submit via fax: Fax number: 617-636-4822 Attention: Health Information Management Department ****Paper Medical Record Copy Charges**** In most cases, payment is required before the records are released. (Apr. Call:800.870.9488(888.391.5535 TTY) 53532TTY:711 (Telecommunications Relay Services/TRS) Phone numbers for current and prospective brokers for all locations. Already a Tufts Health Direct member? Please fill out the following information exactly as it appears on your statement, enter the amount you wish to pay and click the "Pay Now" button to pay your statement balance. After hours and on holidays, please leave a message and a representative will return your call the next business day. View more contact information on our Medicare website atwww.thpmp.org/contact-us, Call:855.393.3154TTY:711 The staff of the Health Sciences Bursar's Office welcomes students of the Medical, Dental, Biomedical Sciences, Nutrition and Veterinary Schools, and those in the Public Health Professional Degree programs to our website. Click here to view your plan details and find helpful tools: Tap into a new source of motivation with a lifestyle program called Omada that offers support from peers, a health coach and more. Hours: MondayWednesday and Friday, 8:30 a.m.5 p.m., Thursday, 9 a.m.5 p.m. (unless otherwise noted), Servicing inquiries for Tufts Health Direct, Tufts Health RITogether, Tufts Health Unify, and Tufts Health Together MassHealth MCO Plan and Accountable Care Partnership Plans, Massachusetts Hours:MondayFriday, 8 a.m.5 p.m. (unless otherwise noted), Behavioral Health Telehealth Virtual Care Provided by Teladoc Access virtual health care in minutes 24/7 by phone, web or mobile app. What is a visit account? Read more Replacement of Recalled Philips Devices Have Questions? Members Includes Employer, Individual and Family plans, Carelink and Medicare Preferred plans. Sign . From nutrition and fitness coaching to managing special health conditions, we've got you covered. 2023 Medicare Advantage Plans | Tufts Health Plan Medicare Preferred. Vendor Links Canton, MA 02021-0518, Tufts Health Plan Enter the amount to pay along with your credit card or bank account information. Servicing inquiries for Tufts Health Direct, Tufts Health RITogether, Tufts Health Unify, and Tufts Health Together - MassHealth MCO Plan and Accountable Care Partnership Plans. Phone +1 (781) 612-4265. Main phone number: 617.972.9400. Please email UnitedHealthcare, or phone 888-224-4752. US Family Health Plan P.O. Phone:888.257.1985 P.O. 2022Tufts Associated Health Plans, Inc. All Rights Reserved, Translation Services: | | franais | | | Kreyl Ayisyen | | italiano | | | | polski | portugus | | espaol | ting Vit | deutsch | | , Tufts Health RITogether Member Services Department. P.O. Enrollment in Tufts Health Plan depends on contract renewal. Monday - Wednesday 8:30am to 5:00pm; Thursday 9:00am to 5:00pm; Friday 8:30am to 5:00pm, Call:888.257.1985TTY:711 Most plans cover appropriately authorized, medically necessary services in full, minus the applicable copayment, deductible and/or coinsurance. You can also learn more about your bill, sign up for a payment plan, and review your payment history. . For questions about health and dental plan eligibility, contact TSS at tss@tufts.edu or 617-627-7000. Monday - Friday 8:00am to 5:00pm, Customer Relations:1.800.701.9000 (TTY: 711). Username Forgot? Chaplain: 617-636-2500 . Request a Medicare Part D Coverage Determination, Request a Medicare Part D Coverage Redetermination, Multi-language Interpreter Services (HMO & PPO), Multi-language Interpreter Services (SCO).
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