United Airlines is among the largest airlines in the world, offering robust employee training and a plethora of growth opportunities. This volume of business means that you must be a willing and devoted part of the United team. You can also add any previous experience with working in customer service, or some seminars and trainings you went to. "What are your weaknesses" is one of the most popular questions interviewers ask. Because you cannot afford big conflicts in the skies, being responsible for the safety of the passengers. Be open, and honest. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. We do not claim our questions will be asked in any interview you may have. Compare the two lists and state your best or greatest strength that is found in both lists. Assure the interviewer that you can be diligent when it comes to assessing your priorities. They have to be able to picture you doing the job. Do you feel your recent jobs helped in preparing you for this position. Hiring managers at United Airlines should get an impression that you enjoy such moments, and find some sort of personal satisfaction in them. "I feel that the best way to earn the trust of my co-workers is to be helpful, always do what I promise, and be honest with them at all times. Me noticing this unfold rather quickly on register, I decide to intervene and offer both the customer and my co-worker if I can kindly make the customers drink for them. Do not talk about personal or destructive conflicts, for example when you blamed someone for some mistakes (or they blamed you), or when you argued about some personal stuff. How do you react to this kind of shift in priorities? * May also interest you: How to dress for an interview? Why do you want to work for United Airlines? Say you would deal with an upset customer in these four steps. Neat Appearance: You must make sure to look the part of a flight attendant while interviewing for the job. I do. InterviewPenguin.com Your best job interview coach since 2011. If there is a specific job within their training department, that you are hoping to gain in the future, you can mention those specifics. Talk to the interviewer about some of your unique qualities and be sure to tie these qualities into how they will benefit the company, should they hire you. Uniteds 7 week training program includes training on a variety of topics including customer service, passenger safety, aircraft specific training, Deltas culture, and more. If you do not, be sure to express your willingness to do so. Often times, she would accidentally mis interpret a situation and assume a customer had mis-gendered her. It is also the most dreaded question of all. If selected, then you have to clear drug tests, background checks, etc. Talk to the interviewer about how you plan to earn the trust of your new co-workers, should you be offered the position. You have a few options for a good answer. Discuss with the interviewer your experience working in uniform and your willingness to abide by the dress code within United Airlines. Odds are the interviewer has reviewed your resume and has already gotten a feel for you and knows which skills you lack. They also offer a great training program, pay well, and have great benefits. Our interview questions and answers do not represent any organization, school, or company on our site. Login with Google! Qatar. The way they treated you from the start, how you felt welcomed and heard out during your stay, the little surprises the crew (or staff) prepared for you, how they had a great system in place and how you felt safe the entire time, etc. Tell us about a difficult customer service experience? You know that each job has some pluses and minuses, and the same is true for this one. The Bureau of Labor and Statistics predicts a faster . United Airlines pay for flight attendants is very competitive with other major airlines. As a representative of United Airlines I would embody the brand everyday with dedication and enthusiasm. Login with Facebook! Can Flight Attendants Work While Pregnant? He is the founder of InterviewPenguin.com website. Ive put together a list of some of the largest airlines and how they scored. Which ones were healthy? Emirates. I spoke about why it was the worst day but also what I learned from it and what could have went better/what I could have done better. Make a list of your greatest strengths and then make a list of required strengths found in the job description. United Airlines says on their website that they offer more than just a paycheck -- they give you opportunities to explore the world. If its done online, do not forget to smile, be positive, and thank them for considering your application. Or a situation when you suggested some improvement to this or that process, and as a result helped your employer to save money. You should narrate your experience in detailand it can be from a hotel, restaurant, store, but also from the skies. Learn more here. Alison Doyle suggests the interviewer may be looking for weaknesses so be careful when answering this question! Like many other airlines, United airlines offers their flight attendants the ability to earn money on top of their regular hourly pay. As a result both the customer left satisfied and my co-worker more relaxed from the situation. If you dont know what to say have a look at other jobs at United and find a position you can see yourself doing in five years. This really depends on your expectations and preferences. Note we recommend reading the General United Airlines Interview Questions but you can skip and search by role. Finally, be sure to note any first aid experience or second language you speak. I interviewed at United Airlines (Houston, TX) Interview It was a nice process, very straight forward. United Airlines is a great airlines to begin your career as a flight attendant. Say you have strong multi-tasking skills which will allow you to handle a wide variety of situations while in continuous contact with the public. Received email for online interview the next day, 20th. You must create your own answers, and be prepared for any interview question in any interview. The Delta flight attendant hiring process has changed in 2022 by adding a VJT, but more about that in a bit. Visual Speed and Accuracy - 5 Min: Quickly and accurately spotting fine details. Do Flight Attendants Have to Wear Make-Up? The selection process usually involves two interviews. Written by Rachelle Enns on July 1st, 2018, "My primary goal in my career as a flight attendant is to become a senior team member and eventually train others in the airline industry. Maybe you had a different opinion on a way something should be done, or disagreed about a way how to solve a problem. The ability to legally work in the United States, Ability to fly both domestic and international routes, Ability to pass a background check and drug test, Meet physical requirements of the job (reach overhead bins, stand for long periods of time, etc), 2 years or more customer service experience. Have a question or concern? A good example you could bring up could be one that youve seen here at Starbucks. I'. Check out How to Pass the Flight Attendant Video Interview. Tell me about a time when you were blamed for something that was not your fault. ", "I have a strong ability to lead teams of people no matter their background or personality. In this short article we will look at ten questions you can face in your interview with the company. Uniforms can be a controversial discussion in many organizations; however, in the airline industry uniform use is more common than not. Try to think of a situation that does not show a personal weakness. In today's video we're getting into the nitty gritty of interview questions and answers. Thank you for checking it out! Instead of letting the conflict escalate, however, you discussed things in a calm way, and eventually came to a compromise. You may not see them in person, touch their hand, look in the eyes, share a glass of wine But you can make a video call, basically from any place in the world. Give the interviewer a brief overview of the apps you are experienced in and assure them that you can learn their internal system, should it be new to you. Why do you want to work for United Airlines? One of the colleges was very negative and as a result, made others negative which resulted in many changing jobs. Assure the interviewer that you are confident in your ability to handle an emergency situation in a professional manner. Have you been asked to change your priorities on a dime? The interviewer would like to see that you are wholeheartedly interested in working for United Airlines. Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Mention you researched which airline was the best airline to work for and United Airlines was ranked #1 by glassdoor which means a lot since it was ranked by employees. They also provide a $140/week stipend to cover other expenses you might incur. What can you tell us about United Airlines? The training takes place in Chicago, Illinois. In 2012 United and Continental merged their airlines. As a bonus, you are paid more for flights that take place at less popular times. Personality and character are two very different things. Take a look at the career growth options with the company. Solid response! Its good to be aware of them and have a healthy level of respect, but you definitely arent scared. Flight Attendant Interview Questions (With Example Answers) Customer service is a broad field. Think about that one person at work who is seen as hard to please. I would say my weakness is when I love someone I put my whole heart and time into it. We all know this is not a Monday to Friday job so tell them you have no problem working the hours United Airlines assigns you. You must be able to pass the criminal background check and may even be asked to present one in your interview. Walk the interviewer through any on-the-job training you feel would be helpful. 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